They would not tell me why the promo was no longer valid, only that there were no rooms available for August 10 & 11 indicating that both the Horseshoe and Harrah's rooms in Council Bluffs, IA were both completely booked. I was told by Ariana, and her supervisor, my "promotional code was no longer valid" but they could give me a room for the "special rate" of $196.00 per night. When I tried to reserve the room online, a message came up indicating that I had to call 88 to make the reservation. I made extensive and detailed arrangements to meet friends & family at the Council Bluffs, Harrah’s property where I have stayed on numerous occasions. So naturally, I was looking forward to being able to visit the Council Bluffs, IA casinos. I received a promotional mailing offering 3 free nights hotel, $25.00 food credit and $45.00 free slot play (see enclosed) from Caesar’s Entertainment.
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